ji77 Privacy Policy

Last updated: June 2025

This Privacy Policy explains what personal data ji77 collects from users in the Philippines, how that data is used, and what rights you have over your information. Please read it carefully before using the platform.

1. Data We Collect

When you register and use the ji77 platform, we collect the following categories of personal information:

  • Account information: Your full name, date of birth, email address, phone number, and any government-issued identification provided during verification.
  • Financial and payment data: Deposit and withdrawal records in Philippine Peso (₱ / PHP), payment method details, and transaction history. We do not store full card numbers or complete payment credentials on our servers.
  • Device and browser data: IP address, device type (smartphone, tablet, desktop), operating system, browser version, and screen resolution. This data helps us ensure the platform functions correctly across different devices commonly used in the Philippines.
  • Usage data: Pages visited, features accessed, betting and gaming activity, session duration, and interaction logs. This is used for platform improvement and for detecting unusual account activity.
  • Communications: Messages sent to our support team, including live chat transcripts and emails, which we retain for quality assurance and dispute resolution.
  • Cookie and tracking data: As described in Section 3 below.

You are not required to provide more personal data than is necessary to register and use the platform. Providing inaccurate information may result in account suspension under our Terms and Conditions.

2. How We Use Your Data

ji77 uses the personal data it collects for the following purposes:

  • Account management: To create, verify, and maintain your account, including identity verification where required.
  • Platform operation: To process deposits and withdrawals in Philippine Peso, provide access to sportsbook, slot online, and live casino features, and personalise your experience on the platform.
  • Security and fraud prevention: To monitor for suspicious activity, protect account integrity, and comply with anti-money laundering obligations applicable in the Philippines.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
  • Communications: To send you service-related notifications such as account activity alerts, policy updates, and responses to support requests. We do not send unsolicited marketing communications without your consent.
  • Legal and regulatory compliance: To meet our obligations under applicable Philippine law and any other regulations governing online gaming operations.
  • Platform improvement: To analyse usage patterns and fix technical issues, improving the overall mobile and desktop experience for users across the Philippines.

3. Cookies and Tracking Technologies

ji77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit ji77.pro. The types of cookies we use include:

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. Disabling these will prevent you from using the platform.
  • Analytics cookies: Used to understand how users navigate the platform, which features are used most, and where technical issues occur. This data is aggregated and not linked to individual identities.
  • Preference cookies: Store your settings such as language preference and interface options to improve your experience on return visits.

Most browsers allow you to control cookie settings. Blocking essential cookies will affect platform functionality. By continuing to use ji77, you consent to our use of cookies as described above. If you have questions about our use of cookies, contact support at [email protected].

4. Data Storage, Security, and Third Parties

Storage and Retention

Your personal data is stored on secured servers. We retain your account data for as long as your account remains active and for a reasonable period thereafter as required by applicable law and our internal record-keeping obligations. Financial transaction records in Philippine Peso may be retained for longer periods in accordance with regulatory requirements.

Security Measures

ji77 applies technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission, access controls, and regular security reviews. While we take these steps seriously, no online platform can guarantee absolute security. You are responsible for keeping your own account credentials secure.

Third-Party Sharing

ji77 does not sell your personal data to third parties. We may share data with the following categories of third parties only where necessary:

  • Payment processors: To facilitate deposits and withdrawals in Philippine Peso. These providers operate under their own privacy policies and applicable data protection standards.
  • Identity verification providers: Where account verification is required, relevant identification data may be shared with approved verification service providers.
  • Regulatory and law enforcement authorities: Where we are legally required to disclose information by Philippine law or court order.

We do not transfer your personal data internationally without ensuring appropriate safeguards are in place.

5. Your Rights and Minor Protection

Your Data Rights

As a user of the ji77 platform based in the Philippines, you have the following rights with respect to your personal data:

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to correction: You may request that inaccurate or incomplete data be corrected. Some corrections can be made directly in your account settings.
  • Right to deletion: You may request that your personal data be deleted, subject to our legal and regulatory retention obligations. Deletion requests may require account closure.
  • Right to object: You may object to certain uses of your data, including data used for analytics where such use is not essential to platform operation.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing a data request.

Protection of Minors

The ji77 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take prompt steps to delete that data and close the associated account. Parents or guardians who believe a minor has registered on the platform should contact support immediately.

6. Policy Updates and Contact

Changes to This Policy

ji77 reserves the right to update this Privacy Policy at any time. When we make significant changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of the platform after any update constitutes your acknowledgement of the revised policy.

If changes materially affect how we handle your personal data, we may notify active account holders directly via the contact information on their account.

How to Contact Us

For any questions, requests, or concerns related to this Privacy Policy or how ji77 handles your personal data, please reach out to our support team:

  • Email: [email protected]
  • Live chat: Available 24/7 through your account dashboard at ji77.pro

You can also visit our FAQ page for answers to common questions about account data, privacy settings, and platform policies. For questions specifically about your account, log in and use the live chat feature for the fastest response.

Questions About Your Privacy?

Our support team is available around the clock. Check the FAQ for quick answers, or log in to reach us via live chat.